Home or Site Layout or Site IndexMini-Survey Menu PageMini-Survey for February 3, 2002: Your Vehicle vs. ExpectationsResults as of July 7, 2002

Results for Queries of February 3, 2002 Mini-Survey as of July 7, 2002

Query 1.a the reliability of your vehicle versus expectations
  All Respondents
  Median: -2.0    
  Respondents reporting owning a General Motors vehicle
  Median: -5.0    
Query 1.b the durability of your vehicle versus expectations
  All Respondents
  Median: -1.5    
  Respondents reporting owning a General Motors vehicle
  Median: -1.5    
Query 1.c the dependability of your vehicle versus expectations
  All Respondents
  Median: +1.5    
  Respondents reporting owning a General Motors vehicle
  Median: -3.5    
Query 1.d the smoothness of operation of your vehicle versus expectations
  All Respondents
  Median: 0    
  Respondents reporting owning a General Motors vehicle
  Median: -5.0    
Query 1.e

the quietness of engine and the absence of under-the-hood clicks, knocks, roars, growls, and grinding sounds  versus expectations
  All Respondents
  Median: +0.5    
  Respondents reporting owning a General Motors vehicle
  Median: -3.0    
Query 1.f

the absence of fading, bleeding, sweating, warping, cracking, and disintegrating plastics in your vehicle versus expectations
  All Respondents
  Median: 0    
  Respondents reporting owning a General Motors vehicle
  Median: -2.5    
Query 1.g the engineering of your vehicle versus expectations
  All Respondents
  Median: +2.5    
  Respondents reporting owning a General Motors vehicle
  Median: -1.5    
Query 1.h the comfort of your vehicle versus expectations
  All Respondents
  Median: +3.0    
  Respondents reporting owning a General Motors vehicle
  Median: +0.5    
Query 1.i the overall pleasantness of your vehicle versus expectations
  All Respondents
  Median: +1.0    
  Respondents reporting owning a General Motors vehicle
  Median: -3.0    

Advisory: Sample size is still small.

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