Bookmarking Auto on Info pagesHome or Site Layout or Site Index or Quick JumpsQuestionnaires and ResultsQuestionnaire for Former Owners of Vehicles with More Than 200,000 Miles on the Odometer

   
Links to the Mart Links to the Mart
cover cover
Equipping the Expedition Dressing Up for the Trip
cover
Earrings for an Evening Out Books Purchased by Visitors

Please try to complete all items (save the first two); however, if this is not possible, please try to complete as many as you may comfortably answer. Remember that the less information you share, the less there will be to guide others. However, no person should complete a questionnaire item if he/she has reservations about sharing his/her response with the world.

 

Name (entirely optional):

Address (entirely optional):

State/Province of Residence:

Country of Residence:

Cyber Name (Any will do.):

E-mail address:

Date:

About you:

Age:

Sex: Male  Female

Years of education (Enter a number between 0 and 24. Examples: 2 PhDs =24, 1 PhD=20, 2 Masters=18-20, 1 Masters=17-18, Bachelors=16, High school diploma=12,  Graduation from elementary school=8, etc.):         

SAT score total: Math score + Verbal score =

If your elementary and/or secondary education regularly tested skills with national norms, the most frequent percentile at which you placed was:

About your current primary vehicle:

Year:

Manufacturer:

Model:

Vehicle Identification Number:

Year of acquisition:

Number of miles on odometer: Note that 1 km = .621373 miles.

If the number of miles claimed for the vehicle exceed the number of miles on the odometer, please state the number of miles claimed for the vehicle: Note that 1 km = .621373 miles.

Please explain how you came to own this particular model of vehicle.

 

Would you be willing, if requested, to provide verification of your ownership of the foregoing vehicle?

        Yes    No

Does your current primary still have the original:

      a.  Engine               Yes  No  Unknown

      b.  Transmission     Yes  No  Unknown

      c.  Air conditioner  Yes  No  Unknown  The vehicle came without a factory-installed air conditioner.

About your three previous primary vehicles:

Please state the three preceding vehicles that you have owned and for each the year of acquisition, the mileage at acquisition, the year of disposition, the mileage at disposition, and the reason for selling or otherwise transferring it.

  Most recent previous primary vehicle Second most recent previous primary vehicle Third most recent previous primary vehicle
Vehicle year, make and model
Year of acquisition
Mileage at acquisition
Year of disposition
Mileage at disposition
Reason for disposition

About your spouse's current primary vehicle:

Is your primary vehicle and your spouse's primary vehicle the same vehicle?   Yes    No

If not, please give the following information regarding your spouse’s primary vehicle.

Year:     Manufacturer:

Model:

About your thoughts and experiences with your current primary vehicle:

1.  Please state which of the following best describes how your engine presently runs.

It runs now as well as it did when it was new.

It runs now nearly as well as it did when it was new.

It runs some worse now than when it was new.

It runs quite noticeably worse now than when it was new.

It runs much worse now than when it was new.   

It barely runs at all.  

2.  Please state which of the following best describes how the mechanical parts, other than your engine, presently run.

They run now as well as they did when they were new.

They run now nearly as well as they did when they were new.

They run now some worse than they did when they were new.

One or more run now quite noticeably worse than they did when they were new.

One or more run now much worse than they did when they were new. 

One or more barely run at all or don't run. 

3.  Please state which of the following best describes how the electrical parts of your vehicle presently operate.

They operate now as well as they did when they were new.

They operate now nearly as well as they did when they were new.

They operate now some worse than they did when they were new.

One or more operate now quite noticeably worse than they did when they were new.

One or more operate now much worse than they did when they were new. 

One or more don't operate at all.

4.   If you purchased the above vehicle new, please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the engine noise of the vehicle at the time of acquisition:

-20         -15         -10         -5         0

barely tolerable           very great                 considerable                        some                  nearly none

5.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the current engine noise of the vehicle:

-20         -15         -10         -5         0

barely tolerable           very great                 considerable                        some                   nearly none

6.   If you purchased the above vehicle new, please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, all noise other than engine noise that the vehicle had at the time of acquisition:

-20         -15         -10         -5         0

barely tolerable          very great                  considerable                        some                   nearly none

7.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, all noise other than engine noise that the vehicle currently has:

-20         -15         -10         -5         0

barely tolerable           very great                   considerable                       some                   nearly none

8.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the current dilapidation of the vehicle, taking account of noise, poorly functioning or nonfunctional components, loss of trim, loss of exterior color, fading, bleeding, cracking or warping of plastics, etc.:

-20         -15         -10         -5         0

barely usable               very great                   considerable                      some                   nearly none

9.   If you purchased the above vehicle new, please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the comfort of the vehicle at the time of acquisition, taking account of such things as noises, vibrations, feel of the seat, sense of well-being at the end of a trip, etc.:

-10         -5         0         +5         +10

extremely uncomfortable   uncomfortable                       okay                                 comfortable      extremely comfortable

10.   Please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the current comfort of the vehicle, taking account of such things as noises, vibrations, feel of the seat, sense of well-being at the end of a trip, etc.:

-10         -5         0         +5         +10

extremely uncomfortable    uncomfortable                       okay                                comfortable       extremely comfortable

11.   If you purchased the above vehicle new, please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the overall pleasantness of the vehicle at the time of acquisition, taking account of such things as comfort, smoothness of operation, nimbleness of operation, etc.:

-10         -5         0         +5         +10

extremely unpleasant    unpleasant                    okay                            pleasant       extremely pleasant

12.   Please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the current overall pleasantness of the vehicle, taking account of such things as comfort, smoothness of operation, nimbleness of operation, etc.:

-10         -5         0         +5         +10

extremely unpleasant    unpleasant                    okay                            pleasant      extremely pleasant

For queries 13 and 14, please choose from the following list of answers.

  a.  It never provided such. g.  100,000 to 200,000 miles
  b.  0+ to 3,000 miles h.  200,000 to 300,000 miles
  c.  3,000 to 6,000 miles i.  300,000 to 400,000 miles
  d.  6,000 to 22,000 miles j.  400,000 to 500,000 miles
  e.  22,000 to 50,000 miles k. 500,000 to 1,000,000 miles
  f.  50,000 to 100,000 miles l.  1,000,000+ miles
    m.  No basis for estimate 

13.  Please use all of what you have experienced, seen, read and heard to estimate as to when your vehicle ceased or will cease to provide a extremely pleasant driving experience, i.e., fell or will fall below +9 on the above scale of Query 12.  

14.  Please use all of what you have experienced, seen, read and heard to estimate as to when your vehicle ceased or will cease to provide a pleasant driving experience, i.e., fell or will fall below +4 on the above scale of Query 12.  

15.  Based upon all of what you have experienced, seen, read and heard, please estimate as to when a typical vehicle engineered by each of the below manufacturers (1) ceases to provide an extremely pleasant driving experience (falls below +9 on the above scale of Query 12) and (2) ceases to provide a pleasant driving experience (falls below +4 on the above scale of Query 12). Choose from the following list of answers.

  a.  It never provides such. i.  300,000 to 400,000 miles
  b.  0+ to 3,000 miles j.  400,000 to 500,000 miles
  c.  3,000 to 6,000 miles k.  500,000 to 600,000 miles
  d.  6,000 to 22,000 miles l.  600,000 to 700,000 miles
  e.  22,000 to 50,000 miles m. 700,000 to 800,000 miles
  f.  50,000 to 100,000 miles n.  800,000 to 900,000 miles
  g.  100,000 to 200,000 miles o.  900,000 to 1,000,000 miles
  h.  200,000 to 300,000 miles p.  1,000,000+ miles
    q.  No basis for estimate 

 

                                                           (1) Extremely Pleasant                         (2) Pleasant

                BMW............................           

                Chrysler..........................           

                Ford...............................           

                General Motors...............           

                Honda.............................           

                Mercedes-Benz...............           

                Nissan.............................           

                Subaru............................           

                Toyota.............................           

16.   On the  scale –10, -9, -8, …,0, …, +8, +9, +10, please state how important motor vehicle reliability is to you:

-10         -5       0         +5         +10

repugnant                   undesired                 unimportant                     important        absolutely necessary

17.   Please rank the following motor vehicle features that are important to you, with 1 being the most important. Do not number those that are not important. For this query, there may be ties, i.e., two or more items may have the same rank. Also, if one of group is ranked, all of the immediately preceding unranked members of that group take that rank. For example, if Useful life of 20+ years and 400,000 miles is ranked 3 and Useful life of 5+ years and 100,000 miles and Useful life of 10+ years and 200,000 miles are unranked, all three take the rank of 3. Similarly, if Useful life of 30+ years and 600,000 miles is ranked 5, Useful life of 10+ years and 200,000 miles is ranked 3, and Useful life of 20+ years and 400,000 miles is unranked, then Useful life of 20+ years and 400,000 miles takes the rank of 5.

            Reliability for the first 5 years and 100,000 miles.………………………………………

            Reliability for the first 10 years and 200,000 miles.…..…………………………………

            Reliability for the first 20 years and 400,000 miles.…..…………………………………

            Reliability for the first 30 years and 600,000 miles.…..…………………………………

            Useful life of 5+ years and 100,000+ miles…………………………………………… 

            Useful life of 10+ years and 200,000+ miles..………………………………………… 

            Useful life of 20+ years and 400,000+ miles..………………………………………… 

            Useful life of 30+ years and 600,000+ miles..………………………………………… 

            Dependability in taking you from point a to point b for the first 5 years and 100,000 miles……. 

            Dependability in taking you from point a to point b for the first 10 years and 200,000 miles…... 

            Dependability in taking you from point a to point b for the first 20 years and 400,000 miles…... 

            Dependability in taking you from point a to point b for the first 30 years and 600,000 miles…... 

            Smoothness of operation (including such things as absence of engine surges, ease of shifting,

            etc.) for the first 5 years and 100,000 miles................................................................… 

            Smoothness of operation (including such things as absence of engine surges, ease of shifting,

            etc.) for the first 10 years and 200,000 miles..............................................................… 

            Smoothness of operation (including such things as absence of engine surges, ease of shifting,

            etc.) for the first 20 years and 400,000 miles..............................................................… 

            Smoothness of operation (including such things as absence of engine surges, ease of shifting,

            etc.) for the first 30 years and 600,000 miles..............................................................… 

            Quietness of engine and absence of under-the-hood clicks, knocks, roars, growls, and grinding 

            sounds for the first 5 years and 100,000 miles.............................................................    

            Quietness of engine and absence of under-the-hood clicks, knocks, roars, growls, and grinding 

            sounds for the first 10 years and 200,000 miles...........................................................      

            Quietness of engine and absence of under-the-hood clicks, knocks, roars, growls, and grinding 

            sounds for the first 20 years and 400,000 miles...........................................................      

            Quietness of engine and absence of under-the-hood clicks, knocks, roars, growls, and grinding 

            sounds for the first 30 years and 600,000 miles...........................................................      

            Absence of axle grunts and screeches for the first 5 years and 100,000 miles.…………  

            Absence of axle grunts and screeches for the first 10 years and 200,000 miles...………  

            Absence of axle grunts and screeches for the first 20 years and 400,000 miles...………  

            Absence of axle grunts and screeches for the first 30 years and 600,000 miles...………  

            Absence of fading, bleeding, sweating, warping, cracking, and disintegrating plastics for the first

            5 years and 100,000 miles……..................................................................................... 

            Absence of fading, bleeding, sweating, warping, cracking, and disintegrating plastics for the first

            10 years and 200,000 miles……................................................................................... 

            Absence of fading, bleeding, sweating, warping, cracking, and disintegrating plastics for the first

            20 years and 400,000 miles……................................................................................... 

            Absence of fading, bleeding, sweating, warping, cracking, and disintegrating plastics for the first

            30 years and 600,000 miles……................................................................................... 

            Lines and forms of timeless beauty…………………….……………………………… 

            Excellence of engineering and design…………………………………………………   

            High fuel mileage (high miles/gallon or kilometers/liter)…………………………………   

            Fast acceleration.............……………………………………………………………    

            Crash resistance..............……………………………………………………………    

            Rollover  resistance.................………………………………………………………    

            A new and novel appearance…………………………………………………………  

            Power windows and door locks………………………………………………………   

            New electronics……………………………………………………………………… 

            Antilock brakes……………………………………………………………………… 

            Cruise control…………………………………………………………………………

            Cup holders...…………………………………………………………………………

            A loud and roaring engine……………………………………………………………  

            Made in Germany...……………………………………………………………………

            Made in Japan............................................................................................................... 

            Made in Korea....……………………………………………………………………  

            Made in Sweden..……………………………………………………………………    

            Made in U.S.A………………………………………………………………………    

18.  Please rate on the following scale:

-10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +10
Falls far short of the expectations that you had at the time of purchase   Meets the expec- tations that you had at the time of purchase   Far exceeds the expectations that you had at the time of purchase

            a. the reliability of your vehicle. 

            b. the durability of your vehicle. 

            c. the dependability of your vehicle. 

            d. the smoothness of operation of your vehicle. 

            e. the quietness of engine and the absence of under-the-hood clicks, knocks, roars, growls, 

            and grinding sounds. 

            f. the absence of fading, bleeding, sweating, warping, cracking, and disintegrating plastics

             in your vehicle. 

            g. the engineering of your vehicle. 

            h. the comfort of your vehicle. 

            i. the overall pleasantness of your vehicle. 

For a partial listing of the factors comprising smoothness of operation, see query 17; for a partial listing of the factors comprising comfort, see query 10; for a partial listing of the factors comprising overall pleasantness, see query 12.

19.  Please rate on the following scale:

-10 -9 -8 -7 -6 -5 -4 -3 -2 -1 0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +10
Much, much worse than typical Big Three   Typical Big Three (General Motors, Ford and Chrysler)   Much, much better than typical Big Three

            a. the reliability of your vehicle. 

            b. the durability of your vehicle. 

            c. the dependability of your vehicle. 

            d. the smoothness of operation of your vehicle. 

            e. the quietness of engine and the absence of under-the-hood clicks, knocks, roars, growls, 

            and grinding sounds. 

            f. the absence of fading, bleeding, sweating, warping, cracking, and disintegrating plastics

             in your vehicle. 

            g. the engineering of your vehicle. 

            h. the comfort of your vehicle. 

            i. the overall pleasantness of your vehicle. 

For a partial listing of the factors comprising smoothness of operation, see query 17; for a partial listing of the factors comprising comfort, see query 10; for a partial listing of the factors comprising overall pleasantness, see query 12.

20.  With respect to motor vehicles sold in the country of your residence, please rank the following countries of manufacture by the quality that they denote to you, with 1 denoting the highest quality and 6 denoting the lowest quality. Each number between 1 and 6 should appear no more than once.

                                                Made in China………. ..... 

Made in Germany………   

Made in Japan……………

Made in Korea…………   

Made in Sweden………… 

Made in U.S.A……………

21.  With respect to motor vehicles sold in the country of your residence, please rank the following countries of manufacture by the value (quality/price) that they denote to you, with 1 denoting the highest value and 6 denoting the lowest value. Each number between 1 and 6 should appear no more than once.

                                                Made in China………. ..... 

Made in Germany………   

Made in Japan……………

Made in Korea…………   

Made in Sweden………… 

Made in U.S.A……………

22.  With respect to consumer electronics (computers, peripherals, computer components, motion detectors, security equipment, compact and DVD disc players, CRTs, breadmakers, microwaves, etc.) sold in the country of your residence, please rank the following countries of manufacture by the quality that they denote to you, with  1 denoting the highest quality and 6 denoting the lowest quality. Each number between 1 and 6 should appear no more than once.

                                               Made in China………. ..... 

Made in Germany………   

Made in Japan……………

Made in Korea…………   

Made in Sweden………… 

Made in U.S.A……………  

23.  With respect to consumer electronics (computers, peripherals, computer components, motion detectors, security equipment, audio and DVD disc players, CRTs, breadmakers, microwaves, etc.) sold in the country of your residence, please rank the following countries of manufacture by the value (quality/price) that they denote to you, with  1 denoting the highest value and 6 denoting the lowest value. Each number between 1 and 6 should appear no more than once.

                                               Made in China………. ..... 

Made in Germany………   

Made in Japan……………

Made in Korea…………   

Made in Sweden………… 

Made in U.S.A……………

24.  With respect to consumer products that are generally available in the country of your residence, please rank the following countries of manufacture by the quality that they denote to you, with 1 denoting the highest quality and 6 denoting the lowest quality. Each number between 1 and 6 should appear no more than once.

                                               Made in China………. ..... 

Made in Germany………   

Made in Japan……………

Made in Korea…………   

Made in Sweden………… 

Made in U.S.A……………

25.  With respect to consumer products that are generally available in the country of your residence, please rank the following countries of manufacture by the value (quality/price) that they denote to you, with 1 denoting the highest value and 6 denoting the lowest value. Each number between 1 and 6 should appear no more than once.

                                               Made in China………. ..... 

Made in Germany………   

Made in Japan……………

Made in Korea…………   

Made in Sweden………… 

Made in U.S.A……………

26.  On the  scale –10, -9, -8, …,0, …, +8, +9, +10, please state how important it is to you that a product be made in China:  

-10         -5       0         +5         +10

repugnant                    undesired                 unimportant                     important         absolutely necessary

27.  On the  scale –10, -9, -8, …,0, …, +8, +9, +10, please state how important it is to you that a product be made in Germany:

-10         -5       0         +5         +10

repugnant                    undesired                 unimportant                    important          absolutely necessary

28.  On the  scale –10, -9, -8, …,0, …, +8, +9, +10, please state how important it is to you that a product be made in Japan:  

-10         -5       0         +5         +10

repugnant                    undesired                 unimportant                    important          absolutely necessary

29.  On the  scale –10, -9, -8, …,0, …, +8, +9, +10, please state how important it is to you that a product be made in Korea:  

-10         -5       0         +5         +10

repugnant                    undesired                 unimportant                    important          absolutely necessary

30.  On the  scale –10, -9, -8, …,0, …, +8, +9, +10, please state how important it is to you that a product be made in Sweden:  

-10         -5       0         +5         +10