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Home or Site Layout or Site Index or Quick JumpsAuto InformationQuestionnaire for Consumers Who Have Owned Big Three Vehicles

Home or Site Layout or Site Index or Quick JumpsQuestionnaires and ResultsQuestionnaire for Consumers Who Have Owned Big Three Vehicles

   
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.Please try to complete all items (save the first two); however, if this is not possible, please try to complete as many as you may comfortably answer. Remember that the less information you share, the less there will be to guide others. However, no person should complete a questionnaire item if he/she has reservations about sharing his/her response with the world.

 

Name (entirely optional):

Address (entirely optional):

State/Province of Residence:

Country of Residence:

Cyber Name (Any will do.):

E-mail address:

Date:

About you:

Age:

Sex: Male  Female

Years of education (Enter a number between 0 and 24. Examples: 2 PhDs =24, 1 PhD=20, 2 Masters=18-20, 1 Masters=17-18, Bachelors=16, High school diploma=12,  Graduation from elementary school=8, etc.):      

About your newest vehicle:

Year:

Manufacturer:

Model:

Vehicle Identification Number (if available):

Year of acquisition:

Number of miles on odometer: Note that 1 km = .621373 miles.

Would you be willing, if requested, to provide verification of your ownership of the foregoing vehicle?

        Yes    No

About your 1970s vehicle:

Year:

Manufacturer:

About you and your Big Three vehicles:

Please use all of your experiences to assess the presence of the following conditions:

1.  Persistent unpleasant odors (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

2.   Persistent under the hood knocks (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

3.   Persistent under the hood grinding sounds (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

4.   Persistent under the hood roars (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

5.   Persistent under the hood growls (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

6.   Persistent under the hood clicks (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

7.   Persistent rattling (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

8.   Persistent screeches (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

9.   Persistent sweating of plastics (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

10.   Fading of plastics (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

11.  Cracking of plastics (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

12.  1/16 to 1/8 inch cracks in the dashboard (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

13.   Warping of plastics (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

14.   Disintegration of plastics (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

15.   Separation of insulation strips from door frames and doors (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

16.   Breakdown of compartment locks and latches (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

17.   Breakdown of door locks (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

18.   Breakdown of windshield wipers (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

19.   Expanding cracks on windshields (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

20.   Popping out of screws (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

21.   Electrical problems (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

22.   Mechanical problems (check one):

            More of a problem today than in the 1970s

            As big a problem today as in the 1970s

            A little less of a problem today than in the 1970s

            Some less of a problem today than in the 1970s

            Much less of a problem today than in the 1970s

            Much, much less of a problem today than in the 1970s

            Not a problem at all today

            Insufficient experience to assess

23.   If you purchased your current vehicle new, please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the engine noise of your current vehicle at the time of acquisition:

-20         -15       -10         -5         0

barely tolerable           very great                 considerable                        some                  nearly none

24.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the engine noise of your current vehicle at 22,000 miles:

-20         -15       -10         -5         0

barely tolerable           very great                 considerable                        some                   nearly none

25.   If you purchased your current vehicle new, please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, all noise other than engine noise that your current vehicle had at the time of acquisition:

-20         -15       -10         -5         0

barely tolerable          very great                  considerable                        some                   nearly none

26.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, all noise other than engine noise that your  current vehicle had at 22,000 miles:

-20         -15       -10         -5         0

barely tolerable           very great                   considerable                       some                   nearly none

27.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the dilapidation of your current vehicle at 22,000 miles, taking account of noise, poorly functioning or nonfunctional components, loss of trim, loss of exterior color, fading, bleeding, cracking or warping of plastics, etc.:

-20         -15       -10         -5         0

barely usable               very great                   considerable                      some                   nearly none

28.   If you purchased your current vehicle new, please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the comfort of your current vehicle at the time of acquisition, taking account of such things as noises, vibrations, feel of the seat, sense of well-being at the end of a trip, etc.:

-10         -5       0         +5         +10

extremely uncomfortable   uncomfortable                       okay                                 comfortable      extremely comfortable

29.   Please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the comfort of your current vehicle at 22,000 miles, taking account of such things as noises, vibrations, feel of the seat, sense of well-being at the end of a trip, etc.:

-10         -5       0         +5         +10

extremely uncomfortable    uncomfortable                       okay                                comfortable       extremely comfortable

30.   If you purchased your current vehicle new, please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the overall pleasantness of your current vehicle at the time of acquisition, taking account of such things as comfort, smoothness of operation, nimbleness of operation, etc.:

-10         -5       0         +5         +10

extremely unpleasant    unpleasant                    okay                            pleasant       extremely pleasant

31.   Please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the overall pleasantness of your current vehicle at 22,000 miles, taking account of such things as comfort, smoothness of operation, nimbleness of operation, etc.:

-10         -5       0         +5         +10

extremely unpleasant    unpleasant                    okay                            pleasant      extremely pleasant

32.   If you had purchased your 1970s vehicle new, please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the engine noise of your 1970s vehicle at the time of acquisition:

-20         -15       -10         -5         0

barely tolerable           very great                 considerable                        some                  nearly none

33.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the engine noise of your 1970s vehicle at 22,000 miles:

-20         -15       -10         -5         0

barely tolerable           very great                 considerable                        some                   nearly none

34.   If you had purchased your 1970s vehicle new, please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, all noise other than engine noise that your 1970s vehicle had at the time of acquisition:

-20         -15       -10         -5         0

barely tolerable          very great                  considerable                        some                   nearly none

35.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, all noise other than engine noise that your  1970s vehicle had at 22,000 miles:

-20         -15       -10         -5         0

barely tolerable           very great                   considerable                       some                   nearly none

36.   Please rate, on a scale of –20, -19, -18, …,-10, …, -2, -1, 0, the dilapidation of your 1970s vehicle at 22,000 miles, taking account of noise, poorly functioning or nonfunctional components, loss of trim, loss of exterior color, fading, bleeding, cracking or warping of plastics, etc.:

-20         -15       -10         -5         0

barely usable               very great                   considerable                      some                   nearly none

37.   If you had purchased your 1970s vehicle new, please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the comfort of your 1970s vehicle at the time of acquisition, taking account of such things as noises, vibrations, feel of the seat, sense of well-being at the end of a trip, etc.:

-10         -5       0         +5         +10

extremely uncomfortable   uncomfortable                       okay                                 comfortable      extremely comfortable

38.   Please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the comfort of your 1970s vehicle at 22,000 miles, taking account of such things as noises, vibrations, feel of the seat, sense of well-being at the end of a trip, etc.:

-10         -5       0         +5         +10

extremely uncomfortable    uncomfortable                       okay                                comfortable       extremely comfortable

39.   If you had purchased your 1970s vehicle new, please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the overall pleasantness of your 1970s vehicle at the time of acquisition, taking account of such things as comfort, smoothness of operation, nimbleness of operation, etc.:

-10         -5       0         +5         +10

extremely unpleasant    unpleasant                    okay                            pleasant       extremely pleasant

40.   Please rate, on a scale of –10, -9, -8, …,0, …, +8, +9, +10, the overall pleasantness of your 1970s vehicle at 22,000 miles, taking account of such things as comfort, smoothness of operation, nimbleness of operation, etc.:

-10         -5       0         +5         +10

extremely unpleasant    unpleasant                    okay                            pleasant      extremely pleasant

41.  Based upon all of what you have seen, read and heard, the gap in reliability between Toyota and the Big Three, with respect to 6 to 7 ½ year old motor vehicle models, had, from the late 1980s to the mid 1990s:

           greatly decreased

           decreased

           remained about the same

           increased

           greatly increased

           No basis for characterizing

42.  Based upon all of what you have seen, read and heard, the gap in reliability between Toyota and Subaru, with respect to 6 to 7 ½ year old motor vehicle models, had, from the late 1980s to the mid 1990s:

           greatly decreased

           decreased

           remained about the same

           increased

           greatly increased

           No basis for characterizing

43.  Based upon all of what you have seen, read and heard, the gap in reliability between Subaru and the Big Three, with respect to 6 to 7 ½ year old motor vehicle models, had, from the late 1980s to the mid 1990s:

           greatly decreased

           decreased

           remained about the same

           increased

           greatly increased

           No basis for characterizing

 

 

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